ALUCA Connect Lite
Thursday 14th October, 12-2pm AEDT

We could not CONNECT in person on what would have been the conference opening day, that must wait until March 22. So, we have a virtual treat in the guise of ALUCA CONNECT Lite to provide a taster of what’s to come!

This virtual session will feature a presentation from the internationally renowned business growth expert and keynote speaker Chris Savage, who will also moderate, and challenge, a panel of industry leaders.
The 2021 Turks Scholarship winner will also be announced.

This session is worth four ‘Customer’ CPD points. You will be sent a certificate of attendance after the session to add these to your account.

Great news! This session is complimentary for all those already registered for the Conference as of Monday 20th September. You will receive an email seperately with information on how to register.

Members $20.00 inc GST
Non-Members $30.00 inc GST
Existing Conference Registrants Complimentary

Payment Method

  • Payment methods accepted are credit cards or EFT transfers.
  • Please note, credit card payments will incur a surcharge.
  • All details for EFT payments are detailed on the tax invoice.

ALUCA Connect Lite
Session Overview

Leaders Panel
Is ‘customer-first’ just marketing jargon, or do we really mean it?

Moderator: Chris Savage, CEO at The Savage Company
Tyson Johnston, General Manager at Pacific Life Re
Sharon Oii, Managing Director ANZ at Swiss Re
Andrew Morrison, General Manager at TAL
Dion Russell, Chief Executive Officer at SCOR
Kylie Gould, National Account and Marketing Manager at Medilaw Group

Our industry is changing fast during a period of massive change. Our customers have new expectations of us, they trust us less than ever, regulators are circling and the competitive environment is tougher than ever. In this no-holds-barred discussion, moderator Chris Savage will be challenging a panel of industry leaders on how our industry delivers on ‘putting customers first.’ How, Chris asks, will we repair trust, deliver more transparency, improve service levels, connect better and more relevantly with customers, and keep regulators at bay?

Keynote Presentation
Keeping sharply relevant in a Covid world; as individuals, and with customers & stakeholders
Chris Savage, CEO at The Savage Company

Internationally renowned business growth expert and keynote speaker, Chris Savage, looks at the challenges and opportunities for us in our roles, and for our businesses, to stay vibrantly relevant in a fast-changing world. Chris will provide practical, proven and energising ideas and strategies for help keep evolving your ‘offer’ within your business, and with your customers and other stakeholders. Our business is changing, and Chris will give you the pathway to stay right at the positive edge of relevance amongst that change.